Every question, answered.

Scope decides, and the range lands on the first call, out loud. You also hear what you can skip, so the budget goes where it returns. Every project gets a written price per phase before the work starts.

A 15 minute call, then a written plan within a day: what gets built, in what order, what it costs. You approve, I build, you watch the progress on a live link.

Site: 7 to 14 days. Funnel: about a week. AI setter: two to three weeks with testing. A platform: by phases, the first one live within a month. Dates get written into the plan and then hit.

Access to what already exists (domain, hosting, social accounts) and about an hour for questions. Photos and texts help; where they are missing, I write and source them.

You. Code, accounts, domains and data are yours from day one. I ask for access, never for ownership.

The person who built it. Monitoring catches failures before you notice them, a recovery agent fixes the boring ones on its own, and numbers arrive weekly. No silence.

This site runs in two languages for a reason. Calls in English or Serbian, same delivery either way, invoices in euros.

Speed and control. A coded site loads in under two seconds, has no monthly builder fee and can be shaped exactly around what sells. Builders are fine until you need the thing they cannot do.

Answer engine optimisation: writing and structuring pages so ChatGPT, Gemini and Google AI Overviews can quote you as the answer. Plain HTML, real answers to real questions, structured data.

That is what the build is for: structure, speed, one page per real question people type. A truck service went from one or two visits a day to 200+ this way. Ranking still takes weeks, not days.

Yes. Content and addresses move with redirects so nothing that already ranks is lost, and the old site stays up until the new one is live.

When products need selling, yes: catalogue, cart, card payments, order emails, and the tracking that shows which ad sold what.

The path from click to booked call, built so it works without you: a quiz or a webinar that qualifies the visitor, a form that books the call, a follow-up that fires itself.

Make and n8n for automation, Supabase for data, Next and Astro for the front, Claude for AI, Stripe or Paddle for payments, GoHighLevel or Google Sheets as the CRM when you do not have one. Tools follow the job, not the other way around.

Automations are monitored around the clock. A recovery agent repairs the pre-approved cases on its own, everything else lands in Slack with an explanation, and you get numbers weekly.

Yes. Leads go into what you already use; if there is nothing yet, a simple base is set up in a day.

Answers every inquiry in seconds from your knowledge, in the language the customer writes in, asks your qualification questions and books the call. On your website, Instagram and WhatsApp, around the clock.

No. He answers only from your knowledge. When he does not know, he says a colleague will answer and hands the conversation to your team.

Yes. Pause with one switch, a reply limit per conversation, a daily cap and your own instructions. All in the settings, live at once.

Bob stops, your team gets an urgent alert in the app and an email, and the first person to click takes the conversation over. Bob stays quiet until you hand it back.

A business Instagram account and a ManyChat Pro account (from about 15 $ a month, paid to ManyChat). The setup is ten minutes by the guide, or I do it with you.

Starter 29 €, Pro 59 €, Business 119 € a month: introductory prices for small businesses. Custom by agreement. Card purchase opens soon; right now the price is agreed directly.

Write to office@dusanstepanov.com or book the call. I open your account and organisation and we set up knowledge and channels together, usually within a day.

Yes, with rules. The bot names itself as AI in the first message, per Meta policy and the EU AI Act. These systems are built to survive an audit, not to dodge one.

Websites run on Vercel. Application data sits on EU servers (Supabase, Frankfurt), isolated per company. Nothing is sold and nothing is used for advertising or for training AI.

By invoice from my registered business, PR Dušan Stepanov (Serbia), in euros or dinars. Projects are split into phases with a written price per phase; what goes up front is agreed on the call.

Yes: the written plan plus the terms form the agreement. For Bob AI the terms of service, privacy policy and refund policy are public on the app.