case / Erić Truck Service
From two visits a day to 200+.
Veljko fixes trucks and that part was never the problem. The problem was that nobody found him online. A site existed, but search barely showed it.
The path, phase by phase
- Inherited
A site Google did not understand: one to two visits a day. Work came by word of mouth, which is slow and uncertain. The phone rang when someone remembered him.
- New site
Rebuilt from scratch so search understands what he does, where he does it and for whom. Structure, speed, and answers to the questions people actually type when their truck breaks down.
- Now
Automations and a CRM run alongside the site: every inquiry lands in one place, conversations with customers do not sit waiting, and Veljko gets a notification the moment someone asks. Nothing gets lost while he is under a truck.
- In progress
An app for his customers: a record of who was serviced, which vehicle and which parts were replaced, a discount for regulars, and a button that sends an inquiry straight to him in one tap, into the same CRM where the rest already live. So the shop has its own base and its own channel instead of everything living in his head and in notebooks. Not launched yet.
What Google says
The numbers
- 1-2
- visits a day on the old site
- 200+
- visits a day on the new one, same business
- March → September
- growth in search clicks, Search Console
Sources: site analytics and the owner’s statement, 12 Sep 2026. The chart is a screenshot from his own Search Console account. Visits and search clicks are not the same thing, which is why I keep them apart.
What the owner says
Bro, what did you do with the site? I can’t keep up, everyone is calling, the phone won’t stop ringing.
Why I tell this one
At the start you never know for sure whether it will work. That is why the first step is the hardest, and why it is taken together. Veljko did not wait: every detail, every photo and every answer came the same day. I cannot describe his trade better than he can, and he has no time to worry about how Google reads it. Once that part goes right, the rest is a matter of time. That is why I like working with people who pick up.
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